Ordering Questions

 

Did you get an order confirmation number? If you did not, then your order did not go through. Wait a few minutes for an e-mail confirmation to make sure, then re-enter your order. If you are having difficulty, give us a call and we will be happy to take your order over the phone.

Most of our arrangements are available in three sizes. The “standard” is the starting price point for that arrangement. You can upgrade your arrangement by selecting either “deluxe” or “premium”. By upgrading your arrangement, we will add more premium flowers making the arrangement larger and/or fuller. In some cases, the size of the vase or container will also become larger.

Our hours of operation are 8 AM – 7 PM Monday-Friday. 9 AM – 7 PM Saturday. 9 AM –5 PM Sunday. If you must contact us during off hours please email us at info@centralsquareflorist.com as we monitor our email constantly.

We try our best to create an arrangement that resembles the picture as closely as possible. However, we use only the freshest flowers available so exact varieties/colors may vary. We always keep the same look/feel of the arrangement selected.

When you are placing your order our system will look up business address for you.

Feel free to call us and place your order on the phone. We have comprehensive national data on our systems and will be happy to track down the address and room numbers. (As part of our service we confirm room numbers on every order.)

When you are placing your order our system will look up business address for you.

Feel free to call us and place your order on the phone. We have comprehensive national data on our systems and will be happy to track down the address and visitation times. (As part of our service we confirm visitation times on every order.)

Yes, however, only mylar balloons. Latex balloons are not allowed in hospitals due to latex allergies. We offer mylar balloon bouquets or mylar balloons as add on items to products. Additionally, we offer candy and stuffed animals as add on items.

For hospital deliveries, please make sure to include the full name of the recipient, hospital and room number or ward (if possible). Your arrangement will be delivered to the floor nurse's station, directly to the room, or hospital transport per hospital policy. As a service we check with the hospital to verify room number. If the patient has been discharged we will arrange delivery to their home address.

Tax is additional. Products are all taxed. Service/delivery is not taxed. If you are tax-exempt please contact/email your information to us at info@centralsquareflorist.com. We are able to make your online account tax-exempt.

The fact that we have the freshest, longest lasting flowers is not an accident. We buy our flowers direct from the grower, use multiple staging coolers and separate fruit coolers (ethylene gas from fruit reduces the lifespan of flowers). We have an integrated Dosatron system that measures and optimizes the PH balance and adds floral food to all of the water we use. We have “green technology” coolers that closely monitor the temperature and humidity for optimal floral life.

For deliveries Feb. 12th - 14th we are offering the items which are in the Valentine's Day category of our website.

YES! All information is held in strictest confidence. We do not trade, rent or sell this information to outside companies. We only use this information to personalize your shopping experience, as well as notifying you about special offers, services and enhancements.

YES, It is safe. Data we collect is only stored on our systems in an encrypted format. We employ SSL protection to protect the data as it is transmitted from your computer's browser to our web server. Your vital information is never printed in the open.