Is delivery included in the price of the arrangement?
Delivery is not included. Delivery is additional and is applied during the checkout process based on the delivery zip code.
How do I know if my order went through?
After the order is placed, you will receive an order number on the website. You will also receive a receipt to your email. If you do not receive a receipt after a few minutes, please check your spam/junk folder and also the 'promotions' tab on your email. When ordering online, please be sure to enter in your correct email address and check for any typos.
What does "Standard", "Deluxe", and "Premium mean?
Most of our arrangements are available in three sizes with three corresponding photos. The “standard” is the starting, base price point for that arrangement. You can opt for “deluxe” or “premium”, which displays more flowers. Click the product and then click the variation to see the photo change.
What are Central Square Florist hours of operation?
Our hours of operation are 8 AM – 5 PM Monday-Friday. 9 AM – 3 PM Saturday. Closed Sundays.
Will my flower arrangement look exactly as pictured online?
We try our best to create an arrangement that resembles the picture as closely as possible. However, we use only the freshest flowers available so exact varieties/colors may vary. We always keep the same look/feel of the arrangement selected.
Where can I get the addresses and phone numbers of hospitals?
When you place your order through our website, it will populate the hospital address based on the Google look up. Please note, many hospitals have multiple locations. Verify the address is correct before selecting it.
Where can I get the addresses and phone numbers of funeral homes?
When you place your order through our website, it will populate the funeral home address based on the Google look up. Please note, many funeral homes have multiple locations. Verify the address is correct before selecting it.
Can I send balloons to a hospital?
Yes, however, only mylar balloons. Latex balloons are not allowed in hospitals due to latex allergies. We do not carry latex balloons. We offer mylar balloon bouquets or mylar balloons as add on items to products. Additionally, we offer boxes of chocolate and stuffed animals as add on items.
Is there any special information needed to deliver an arrangement to a hospital?
For hospital deliveries, please make sure to include the full name of the recipient, hospital and room number or ward (if possible). Your arrangement will be delivered to the floor nurse's station, directly to the room, or hospital transport/front desk per hospital policy. Each hospital has different protocols that we must follow when delivering. We will deliver your flowers to the area the hospital requires us to.
Is tax included in the price of the arrangement?
Tax is additional. If you are tax-exempt or have any questions please contact us. We are able to make your online account tax-exempt.
Is the information I provide during the checkout process kept private?
YES! All information is held in strictest confidence. We do not trade, rent or sell this information to outside companies. We only use this information to personalize your shopping experience, as well as notifying you about special offers, services and enhancements.
Is it safe to purchase over the net with my computer?
YES, It is safe. Data we collect is only stored on our systems in an encrypted format. We employ SSL protection to protect the data as it is transmitted from your computer's browser to our web server. Your vital information is never printed in the open.